For the past 15 years we have been a loyal Grand Appliance customers. They always have the best prices and their personnel are always very friendly and accommodating. We recently bought a new stove from them and when they installed it, the darn thing would not program the clock, but they stayed here until it was functioning the way it should. They checked out all functions fully until they were satisfied that I was satisfied, before they left. That is the kind of service you rarely see. Now we need a new dryer, guess where I am going?
Purchased washer/dryer in July and am very satisfied. Reasonable price and quick installation (and removal of old). Salesman and installer were both very helpful.
I was in Grand appliance and had the best Sales associate ever! Rob was wonderful and knowledgeable of the products that Grand has to offer. I love my new washing Machine!! The whites are white again and the time to do a load is quick! Not to mention also purchasing on the same day a new TV. After having the New LG TV for about a week we heard a pop, I had called the Customer Service number for number and with in 24 hours I heard back from Rob and we settled the issue very quickly! Grand had offered us a new a new TV replacement. I couldn't be happier with my purchases. Grand appliance is amazing, they really take care of you with no hassle. Thank you so much Rob- sales, Justin and John in Customer service. We will be buying all our electronics and appliances from now on at Grand Appliance, I trust them completely.
You would expect a "locally owned" establishment would go the extra mile, but we were sadly disappointed.
Nice selection of appliances, friendly and knowledgeable sales staff. Their regular prices seem a bit high but sale prices are competitive. I didn't make a purchase here but would return in the future if the need arises.
My wife went there for our new home and was excited to get new appliances for our home. We lined up some great stuff and were excited to get them into our home prior to moving in. Grand had great prices, so we paid to get them installed and delivered right in time. Sadly, we found that we needed to make adjustments for sizing with the cabinetry.
We went back to Grand and they were extremely rude and unhelpful in our attempt to find properly sized appliances. So much so, that we asked for a full refund after they stated they "didn't have any time today" to help us find alternatives. I just want to warn anyone that would go to this place, that you get what you pay for, and these clowns refuse to understand that serving a customer is much more than looking up a price match.
Grand Appliance And Tv is a US Electronics Store based in Libertyville, Illinois. Grand Appliance And Tv is located at 240 Peterson Rd, Libertyville, IL 60048, USA.
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